Thursday, April 4, 2013

Throwback Thursday: AVG and "Award-Winning"

In light of Throwback Thursday, we thought it would be a good time to bring back some Customer Feedback Friday blogs. "Award-Winning" would have to be one of my favorite blogs. Here is a small snippet from the blog:  “According to leading analyst firms and industry associations, the core component of an award winner is to tell a story. The story has to begin with challenges, and the judges should be able to visualize themselves in the story. The next portions should include: your approach to solve the problem; what did you do; and a results statement. In summary, to have a compelling story the critical success factors are: a great beginning, good rhythm and pacing, and a great conclusion. The conclusion should not be that you reached 'nirvana' but that something significant happened, and there is still work to be done.Check out the entire blog by clicking on the link above.

I also wanted to share with you a more recent quote from a valued noHold customer.

“The use of noHold technology for both sales and support has resulted in a cleaner, enhanced Customer journey and is a revenue generator. We are pleased with the Customer Satisfaction rating the v-agent sustains. We continue to add new domains as we release additional products and services.” 
  - Garry Schultz, AVG, VP of Customer Care