Throughout the week, there were lots of powerful announcements made including strategic partnerships, various cyber security tech, and innovative ideas regarding their collaboration platform, Spark. One of the top trends associated with Cisco's Spark is the integration of chatbots. "Organizations now also are looking for the capability in their enterprise communications environments, where employees can engage with bots to conduct such tasks as checking on the status of projects, listing meeting agenda items and booking conference rooms." (eWeek). Cisco is looking to stay ahead of companies doing similar 'bot-related' initiatives such as Facebook's Messenger, Microsoft's Skype and Slack.
noHold is in the same thought pattern as Cisco, providing chatbots (Virtual Assistants) that actually work, giving end users what they are looking for. Chatbots need to be back by cutting edge AI technology and experts' experience in creating and maintaining effective automated agents.