Wednesday, January 25, 2017

Small Businesses Adopt noHold’s Newest Product, Albert, Adding Value for Little to No Cost

January 24, 2017, MILPITAS, CA – A little over a month ago, noHold launched the BETA version of the platform, SICURA™ QuickStart. This platform empowers anyone, including non-programmers, to easily create, implement, and maintain a Virtual Assistant (Albert) through a Word or GoogleDoc. The BETA program is now officially over. People can get a free personal account at www.albertai.com and clicking sign up in the top right corner.

Since the launch, Albert has received positive feedback from large enterprises to personal users. Top press publications such as The Next Web, Forbes, PCWorld and more have also recognized the advantages that stem from SICURA QuickStart, and the simplicity of operating it. In addition, small businesses are also finding this technology to be extremely powerful, allowing them to provide customers with the self-service options they crave, without breaking the bank.

Here are a few examples, just from the past month, of small businesses that have leveraged Albert in various ways already. Each example includes a short video showing how each company is utilizing Albert.
  • Filosano is a curated marketplace for sustainable fashion. They needed a way to take existing content on the website such as vendor information and product materials, and package it in a way that can deliver that information to end users efficiently. https://www.youtube.com/watch?v=ytvyAX_HANw
  • Centro39 is a high fashion online boutique centered on clothing from Italy. Just like many small businesses, customer service departments can be small or sometimes nonexistent. Centro39 is leveraging Albert to fill that gap, being a part of the team to answer support questions 24/7. https://www.youtube.com/watch?v=TLRo41CvQaY
  • Revolve Robotics, creators of the telepresence robot Kubi, is using Albert to enhance the customer experience. Klaudia Izabella, Customer Success Manager at Revolve Robotics says, “…bringing affordable telepresence and robotics technology to those in the world who need it is our goal, and with Albert we can focus on the bigger picture.” https://www.youtube.com/watch?v=77LJ8bbhTbM

To learn more about the SICURA™ QuickStart platform and other companies that are using Albert, visit www.albertai.com.  Also, noHold’s Founder and CEO, Diego Ventura, will be speaking at the Conversational Interaction Conference on January 30 in San Jose, CA. He will share his expertise on chatbots, the Internet of Things, and where he sees the industry going. To register, click here.

“We are surprised every day by the way in which people are deploying Albert,” says Diego Ventura, founder and CEO of noHold. “The smaller companies focus on customer relationships to answer pre and post sales questions. The larger companies instead are finding ways for Albert to bring efficiency to internal processes. For example, if you work at a company employing 20,000 individuals, just finding access to the right resources may be a challenge. Albert can help with that easily, and with the documents you already have.”

About noHold, Inc.
noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions – real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interactions. noHold customers include Cisco, Dell, Intel and a host of industry leaders. More information can be found at http://www.nohold.com or subscribe to noHold’s vlog to hear more from CEO, Diego Ventura.
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