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August is here, and that means thousands of students are getting ready to get back into the classroom. It also means back-to-school deals will be rolling out all month long. Year after year, back-to-school season is typically the 2nd largest consumer spending period of the year, and it is expected to continue that trend this year.
Classrooms
(and the kids learning inside them) are getting more technilogically advanced every year. Some
common tech gadgets that parents, teachers, and students are getting for the
school year include laptops, computers, tablets, headsets, cell phones, amazon's
Student Prime membership which gets you access to top student deals, and more.
Companies can't forget to optimize their website. In 2017, it was reported that 1/3 of the family budget was spent online, and over 60% of consumers were shopping online for deals and comparisons (signs.com). Being able to give great customer service to
each customer during their customer journey is very important.
Just recently, noHold issued a press release announcing a new module to its AI platform called NLP2X. This technology makes online back-to-school shopping so much easier AND quicker. Take laptops for example. Instead of having to sift through pages and pages of laptop options on websites, a Virtual Assistant can take your natural language inquire and convert it into database commands. For example, an end user can ask, "Show me all laptops that are on sale, with 4 GB of
memory or more and a 2.80 Ghz clock." In seconds, the Virtual Assistant will display the laptops that match that criteria.
Virtual Assistants are not only helpful shopping assistants, but can aslo handle the influx of support questions that typically accompanies peak seasons, too. Check out this infographic showing how noHold's Virtual Assistants have actually helped companies in various industries handle spikes in the call center.
If you are interested in learning more about how noHold's Virtual Assistants can help your company increase customer satisfaction and grow sales, please feel free to reach out.
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