October 31,
2018, MILPITAS, CA – Previously, noHold announced its ability to provide voice for
its Virtual Assistants through Amazon's Alexa and Google Assistant.
Now, noHold is excited to be able to provide its customers with voice
recognition and speech synthesis straight from its platform, SICURA.
Integrating
SICURA with smart speakers like Amazon Echo and Google Home has been a great
first step toward providing voice to our Virtual Assistants, but in some cases
our customers want complete control of the customer experience, so we created
SICURA Voice. This new component includes:
- Speech Recognition
- Speech Synthesis
- Multiple language support
The Speech
Recognition is speaker independent, meaning that it can work with multiple
users without training. It is also continuous meaning that it understands free
speech, not just simple one or two word commands. It currently supports
thirteen languages, ten are European and three are double-byte (Chinese,
Japanese and Russian).
Our customers
can now create their own voice enabled Virtual Assistant without the need of
publishing it on a specific platform, or using a specific invocation phrase.
“noHold has
been in the conversational interfaces space for almost two decades. Adding
voice to our NLP and NLU solutions is a natural progression that helps us augment
our customers’ capabilities,” said Diego Ventura, CEO of noHold, Inc.
About noHold, Inc.
noHold is a privately
held company established in 1999 and is headquartered in Milpitas, CA, USA
(Silicon Valley). noHold is the acknowledged leader in Web based Self-service
solutions with a mission to deliver real answers to real questions – real fast.
Simple to use, easy to implement and as close to human as you can get, noHold
turns automated customer support into cognitive customer interactions. noHold
customers include Cisco, Dell, McAfee and a host of industry leaders. More
information can be found at http://www.nohold.com.
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