He is currently in Toronto, Canada today and tomorrow presenting. If you missed your chance to register for this workshop there are going to be few more throughout the year in different locations.
- Toronto, Canada May 15-16, 2013
- Boston, Massachusetts July 23-24, 2013
- Pittsburgh, Pennsylvania Sept 18-19, 2013
- Santa Clara, California Nov 19-20, 2013
Don't miss this great opportunity to expand your knowledge of managing a tech support center. This workshop is especially useful for "VP's, Directors, Managers, Supervisors, and Team Leads who have responsibility for technology services for either internal or external customers." Click here to register for any of the dates and locations mentioned above.