Wednesday, May 15, 2013

The Art of Managing a Tech Support Center presented by Bill Rose

  We all know the complications that come along with managing a tech support center. Staying current on all the service technologies and understanding which is the best fit for your company is only a small portion of the knowledge needed to run an effective tech support center. Join Bill Rose as he “unravels the mysteries of service technology” at his two day, hands on workshop, "The Art of Managing a Tech Support Center.” 

     He is currently in Toronto, Canada today and tomorrow presenting. If you missed your chance to register for this workshop there are going to be few more throughout the year in different locations. 
  • Toronto, Canada May 15-16, 2013
  • Boston, Massachusetts July 23-24, 2013
  • Pittsburgh, Pennsylvania Sept 18-19, 2013
  • Santa Clara, California Nov 19-20, 2013                                                                                      

     Don't miss this great opportunity to expand your knowledge of managing a tech support center. This workshop is especially useful for "VP's, Directors, Managers, Supervisors, and Team Leads who have responsibility for technology services for either internal or external customers." Click here to register for any of the dates and locations mentioned above.