Tuesday, February 11, 2014

Virtual Agent Tips and Tricks: This Valentines Day, Give the Gift of Virtual Agent Love

Have you ever wondered how to gain the most from your Virtual Agent? Virtual Agents are capable of doing so much more than just providing answers to consumer questions. One tip to getting the most out of your Virtual Agent is by sharing it with you partners. It is equally important for partners to feel special, as well as customers. Extending the Virtual Agent to them will build a stronger relationship with them all while seeing an increasing ROI. Here is a slideshare we have presented before about how a company in the medical field made a customer support Virtual Agent accessible to all their partners and reaped great benefits, such as

  • Generating about $5M in revenue per year
  • Building a powerful relationship and making partners feel apart of the inner circle.