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| Photo Credit: mecury-labs.com |
“CW (Connected World): It is said that the past is
prologue, and in that spirit, can I ask you to describe how you came to start
noHold 15-years ago?
DV (Diego Ventura): noHold is my second company; my first
company was STEFRA Corp. We created a product called Video Control that was
bundled with most of the Web cameras of the time. It was a very successful
enterprise for us, but it also meant that millions of new customers had questions
about our software. I have always been passionate about AI (artificial
intelligence), so we thought about creating an Expert System that could answer
customers’ questions automatically. The idea caught on and I realized there was
the opportunity to create a separate company. I raised $15 million from VCs (venture
capitalists) and started noHold.”
To read the full interview, please follow this link.
Throughout the years, we have continued to watch and contribute
to the growth of this industry. noHold has acquired great experience over the 15
years of developing Expert Systems and we've determined best practices that help our clients enhance the customer experience, but our technology is also flexible and continuously adapting to keep
up with the rapid growth of technology. As the acknowledged leader in Web based
self-service solutions, we are very happy that in the past few years, Virtual
Agents and artificial intelligence have grown to become household names. More
and more people are feeling comfortable interacting and having a conversation
with their technologies (artificial intelligence) than ever before. We predict great growth in Virtual Agent adoption, especially within the Internet of Everything (IoE). Nevertheless, we are looking forward to what the next 15 years will bring. Cheers!
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