Here at noHold, we love getting feedback from our customers. It is a great way to find out if we are providing the best products/ services possible, what ways we can improve, and how we can customize products to better fit the needs of our audience. Just recently, Dario De Santis, our Product and Engineering Manager, participated in a case study for one of our partners, Rackspace. They are a well-known managed cloud computing company based in Texas. Here is a brief video of Dario explaining how our involvement with Rackspace and their services is truly essential to providing our customers with the best foundation possible for their products.
There is also an article explaining a little more in depth why Rackspace works so well for noHold. To read the full document, please click here.
Is customer feedback a key performance indicator for your company? Why or why not?