|Photo Credit: dayinterpreters.com|
One way to break down language barriers between you and your consumers is by implementing a Virtual Assistant. One of the many unique features of Virtual Assistants is the capability to support almost any language (single- or double-byte languages). We have talked about the importance of being able to communicate to your customers in their native language in the past and as a company, noHold is always trying to expand our capabilities. We are excited to announce that we now support Virtual Assistants in two new languages: Polish and Turkish. (In addition to our already live Virtual Agents in Italian, Russian, Spanish, German, Portuguese, French, traditional Chinese, simplified Chinese, Japanese, Korean, and Dutch.)
Do you think having a multilingual support strategy is important? Why or why not? If yes, what is it for your company?