AI World Conference & Expo 2018

AI World is getting closer. Next week, thousands of attendees will gather to learn how to use Artificial Intelligence to build a competitive advantage. noHold's CEO, Diego Ventura, will be speaking at the conference about automating customer service and technical support in call centers. Below is a short message from Diego: 

Hope to see you there!
www.nohold.com

noHold's CEO, Diego Ventura, Will Be Speaking at AIWorld's Conference in December 2018

AIWorld's third annual conference and expo is right around the corner! Over 3000 business and technology executives from all over will be coming together in Boston, Massachusetts on December 3^rd through the 5^th to learn how AI has impacted, and will continue to impact the enterprise.

Diego Ventura, CEO of noHold, Inc., is honored to be invited to speak at AIWorld. His session is on December 5^th during the 2:05 PM time slot. With almost two decades of experience with Artificial Intelligence, Diego has become a pioneer when it comes to automated support and Virtual Assistants. At AIWorld, he will be joining a discussion panel talking about how to automate customer service and technical support in the call center.

noHold has help many companies reduce Average Handle Time at the call center, while maintaining excellent customer service with the use of Artificial intelligence. Check out the following resources for more detail:

• Business Case: Agent facing Virtual Assistant
• Be a Call Center Superhero
• Managing Peaks in Call Center Volume

3 Proven Advantages to Implementing a Virtual Assistant

Just last month (Sept 12)  noHold celebrated its 19th year in business. Since then, noHold has built over 1300 enterprise Virtual Assistants for Fortune 500 companies around the world. From the beginning the SICURA® platform was designed with business in mind. Making it one of the few Artificial Intelligence tools that can be managed and maintained without an engineer.  

Metrics prove that companies have seen great advantages from leveraging our Virtual Assistants such as:

• 52% deflection in traffic to the Contact Center from the website.
• 3.5% increase in sales the first month.
• 45% reduction in escalation to Tier 2 Agents.

We believe that noHold's pursuit of better service is the driving force behind the focus in its technology, and continuous innovation has been the key to producing Virtual Assistants that stand the test of time. noHold's CEO and Founder of the company 19 years ago, Diego Ventura, has earned a reputation as a pioneer within this industry. He has been invited to speak at a few conferences in the coming months such as AI World (December 2018) and AVIOS' Conversational Interactions (March2019). 

Stay tuned for more details about those conferences soon. 

www.nohold.com