Artificial Intelligence is working to simplify life for students
and teachers on campus! In today’s day and age, almost everyone is looking
toward technology as a way to simplify some of the mundane or cumbersome tasks that
need to be accomplish. For example, noHold conducted a student
survey study and found that 3 out of 4 students on a college campus believe
that a Virtual Assistant (Artificial Intelligence) would be a helpful resource
they would use when they ran into some sort of problem or thought of a question they had. The 2-minute video clip below gives some real-life examples of just
how students (and faculty!) are leveraging this type of technology to simplify
their lives.
When implementing a Virtual Assistant correctly, it can
increase enrollment AND reduce support cost all by simply providing the
students and faculty with the tools they need to help themselves. noHold has created a datasheet that goes
over general benefits, best practices, and features, as well as give a specific
use case. The use case provides real metrics demonstrating how one University
was able to increase First Contact Resolution, reduce Average Handle Time, and increase
Net Promoter Score almost immediately after going live.
If you have any questions or feedback regarding noHold's
Virtual Assistance for EDU, we would love to hear from you. Please contact us
through the web at http://www.nohold.com/contact.html.
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