January 24,
2017, MILPITAS, CA – A little over a month ago, noHold launched the BETA version
of the platform, SICURA™ QuickStart. This platform empowers anyone,
including non-programmers, to easily create, implement, and maintain a Virtual
Assistant (Albert) through a Word or GoogleDoc. The BETA program is now
officially over. People can get a free personal account at www.albertai.com and clicking sign up in the top right
corner.
Since the
launch, Albert has received positive feedback from large enterprises to
personal users. Top press publications such as The Next Web, Forbes, PCWorld and more have also recognized the
advantages that stem from SICURA QuickStart, and the simplicity of operating
it. In addition, small businesses are also finding this technology to be
extremely powerful, allowing them to provide customers with the self-service
options they crave, without breaking the bank.
Here are a
few examples, just from the past month, of small businesses that have leveraged
Albert in various ways already. Each example includes a short video showing how
each company is utilizing Albert.
- Filosano
is a curated marketplace for sustainable fashion. They needed a way to take existing
content on the website such as vendor information and product materials, and
package it in a way that can deliver that information to end users efficiently.
https://www.youtube.com/watch?v=ytvyAX_HANw
- Centro39
is a high fashion online boutique centered on clothing from Italy. Just like
many small businesses, customer service departments can be small or sometimes
nonexistent. Centro39 is leveraging Albert to fill that gap, being a part of
the team to answer support questions 24/7. https://www.youtube.com/watch?v=TLRo41CvQaY
- Revolve
Robotics, creators of the telepresence robot Kubi, is using Albert to enhance
the customer experience. Klaudia Izabella, Customer Success Manager at Revolve
Robotics says, “…bringing affordable telepresence and robotics technology to
those in the world who need it is our goal, and with Albert we can focus on the
bigger picture.” https://www.youtube.com/watch?v=77LJ8bbhTbM
To learn more
about the SICURA™ QuickStart platform and other companies that are using Albert,
visit www.albertai.com.
Also, noHold’s Founder and CEO, Diego Ventura, will be speaking at the
Conversational Interaction Conference on January 30 in San Jose, CA. He will
share his expertise on chatbots, the Internet of Things, and where he sees the
industry going. To register, click here.
“We are surprised every day by the way in which
people are deploying Albert,” says Diego Ventura, founder and CEO of noHold. “The
smaller companies focus on customer relationships to answer pre and post sales
questions. The larger companies instead are finding ways for Albert to bring
efficiency to internal processes. For example, if you work at a company
employing 20,000 individuals, just finding access to the right resources may be
a challenge. Albert can help with that easily, and with the documents you
already have.”
About noHold, Inc.
noHold is a privately
held company established in 1999 and is headquartered in Milpitas, CA, USA
(Silicon Valley). noHold is the acknowledged leader in Web based Self-service
solutions with a mission to deliver real answers to real questions – real fast.
Simple to use, easy to implement and as close to human as you can get, noHold
turns automated customer support into cognitive customer interactions. noHold
customers include Cisco, Dell, Intel and a host of industry leaders. More
information can be found at http://www.nohold.com or subscribe to noHold’s vlog to
hear more from CEO, Diego Ventura.
Press Contact
Veronica Cech
Marketing Associate
408.946.9200 ext. 356
All other
product and service names are the property of their respective owners.
