As Dreamforce 2013 comes to a close, and your organization compiles trade show notes and best practices on how to get the best out of your Salesforce.com investment, remember that you are not alone. Leading brands have discovered ways to:
- Complement Salesforce Knowledge with interactivity and diagnostic capability while increasing First Contact Resolution (FCR)
- Shorten the path to a meaningful chat while reducing costs and right-channeling customers
- Transform automated customer service, support and sales into cognitive customer interaction
Take a few minutes to see how Virtual Agents augment your Salesforce.com investment by enhancing the customer journey.
Click Here to view the SlideShare Presentation: Augmenting Salesforce.com by Integrating With a Virtual Agent.