When considering implementing a Virtual Assistant (VA), it is important to remember...you don't have to boil the ocean. What this means is, a VA does not have to start by covering every piece of knowledge in your company. There is no set rule on the amount of content that needs to be added to a good VA because it can work on incomplete and empirical knowledge.
We are biased towards starting with less content and letting the metrics tell us what is most important to your audience. In essence, smaller implementations will cost less and bring in results faster. Check out this video to learn more.
So, how do you know what content you should be focusing on? We have found that EZIntel is an effective strategy for zeroing in on what your audience is looking for. Click here to schedule a call to learn more about it.