Facebook's F8 Conference was held earlier this week in San Francisco, CA. This is an annual conference for developers to discuss new integrations, open source technologies and the latest immersive experiences.
One of the biggest product announcements at this year's conference was the Messenger Platform. "The new service is a framework powered by artificial intelligence, allowing developers to build chat bots that can communicate one on one with users in a conversational tone. The more use, the more personalized a bot can be in serving a user" (ABCNews). "If you look at every technological advance," said Libin, "the big jumps forward were when something becomes easier, has less friction, becomes more natural than whatever it replaced - so email from normal mail, chat from email, smartphone apps from desktop apps, I think bots are the next evolution of making something more natural." (Marketplace)
Click the picture below to watch a short introduction to what the Messenger Platform can accomplish.
For a more in depth session on how to build your messenger bot, watch this video of engineers explaining how Messenger is reinventing online communication. It is about an hour long, but gives great details about how the Messenger bots work and a live demo.
This is an exciting time for Artificial Intelligence. As more and more companies are acquiring AI companies and expanding their research and development, the more validation is shown that the world is ready for a more advanced and interactive experience with Virtual Agents. They are becoming the preferred way for companies to communicate with their customers and vice versa.