CEO of noHold Discusses Albert for Presidential Executive Orders

Just a couple weeks ago, noHold announced Albert in the House. This is a little project we took on to demonstrate how easy and versatile Albert can be. We took Presidential Executive Orders from various Presidents, and uploaded them to the SICURA QuickStart platform. In the end, we were able to take these documents straight from the official White House website and produce an Albert that knows all about these Executive Orders. 

From this announcement, Albert in the House made headlines in some a couple different publications including Forbes and The Next Web. 

"Albert can answer questions like 'What is the purpose of this order' or 'Does this order supersede any other order' and is completely bi-partisan. It doesn't care about your political leanings. Using Natural Language Processing (NLP) and an Inference Engine (IE), Albert is able to identify the answer to your question on your own terms, eliminating the hassle of manually sifting through the entire document. This method allows people to feel confident they are getting objective facts straight from official documents." Curtis Silver, Forbes

For more information, Diego Ventura, CEO and Founder of noHold, recorded a quick vlog explaining what it is, how to make one, and why it is important for citizens to be empowered with unbiased information. 

noHold Adds Two Bots to Cisco’s Spark Depot

May 30, 2017, MILPITAS, CA – noHold, the recognized leader in web based self-services, is proud to announce that Cisco’s Spark Depot now includes two bots noHold has created using its own SICURA™ AI platform. The Spark Depot is a place for users to browse through and add “integrations and bots that can accelerate business outcomes” to their own implementation of Spark. The bots provided by noHold include:

• SparkHelp Bot- SparkHelp empowers users to find answers about Cisco Spark anytime, directly from the Cisco Spark space.
• WebEx Bot- WebEx bot can answer common “how to” questions about WebEx. To start a chat with the WebEx bot is just like starting a chat with a live person directly from within a Spark room.

To position these bots on the Spark Depot, noHold’s engineering team built a connector that allows users to leverage noHold’s existing chatbots directly within the Cisco Spark platform, adding an extra level of convenience for Spark users. The project took only a couple of weeks, and now this effort can be leveraged by any company that has built a Virtual Assistant using noHold’s AI platform, SICURA. In this sense, SICURA is one of the fastest ways to build a bot for Spark.

The Cisco Spark connector is an important component in achieving the multi-channel strategy pursued by noHold. Diego Ventura, CEO of noHold adds, “We want to make sure that the customers who have invested in our solution, can leverage it on different channels. If you build a Virtual Assistant with SICURA you can launch it on the Web, on Alexa, on Facebook M, and today, also on Cisco Spark.”

About noHold, Inc.

noHold is a privately held company established in 1999 and is headquartered in Milpitas, CA, USA (Silicon Valley). noHold is the acknowledged leader in Web based Self-service solutions with a mission to deliver real answers to real questions – real fast. Simple to use, easy to implement and as close to human as you can get, noHold turns automated customer support into cognitive customer interactions. noHold customers include Cisco, Dell, Intel and a host of industry leaders. More information can be found at http://www.nohold.com or subscribe to noHold’s vlog to hear more from CEO, Diego Ventura.

Press Contact

Veronica Cech

Marketing Associate

vcech@nohold.com   

408.946.9200 ext. 356

All other product and service names are the property of their respective owners.

noHold Connects its own Albert with Amazon’s Alexa

March 30, 2017, MILPITAS, CA – noHold is excited to announce the availability of a connector that can link SICURA™ QuickStart to Amazon’s Alexa. QuickStart empowers non-programmers to create a bot (Albert) from any existing documents such as, product manuals, employee manuals, training documents, etc. Through the connector Albert can now easily turn a document into an Alexa skill. For example, say you want to extend Alexa to answer questions about your home. Today, to be able to achieve this goal, you would have to be a programmer, or at least very technically savvy. With Albert this is no longer the case. All you have to do is:

1. Create a document that contains FAQ’s about your home (i.e. where is the main valve for the water? Where is the electrical panel?)
2. Use QuickStart to create an Albert by ingesting the document
3. Use the connector to link Albert to Alexa

From that moment on, you can say, “Alexa, ask Albert where the water valve is?” and Alexa will answer back from the knowledge she obtains from Albert. This can be a pretty useful system, especially if your guests are accidentally flooding your home. 

Other use cases involve creating an Albert/Alexa combination that can answer questions in the boardroom, at a hotel concierge, in a company lobby, at the post office, in a classroom, etc. The possibilities are endless.

The next step is to take the connector from the lab and make it available to everybody with the click of a button. Diego Ventura, CEO and Founder of noHold said, “I am looking forward to the day when everybody with a QuickStart account and an Amazon Echo will be able to expand Alexa’s capabilities in minutes without having to be a programmer. With a bit of luck, that moment is around the corner.”