Using Conversational AI to get the most out of your Enterprise Database

The conference is almost here! Diego Ventura, CEO of noHold, will be presenting on March 11 at 1:15 PM PST. He's talk is titled, "Using Conversational AI to get the most out of your Enterprise Database." Here is a short summary on the topic:

Most enterprises rely on powerful databases to manage customer relationships, inventory, HR information, etc. But gathering information from them is not always easy and often requires the use of predefined reports or the help of IT specialists.  What if you could simply say: "show me customers in California who have spent at least $500K in the last 12 months and that are non-profit".  It is now possible to create simple straightforward conversational interfaces on top of the databases that govern our lives.  The application of this technology is not limited only to the enterprise, but it can be used also by individuals while shopping, or booking the next vacation: "what laptops do you have with an i7 processor, that cost less than $1250 and with a 2.8Ghz clock?"

Diego will also participate in a keynote panel: Building a Digital Assistant or Chatbot on March 12th. For more details please visit, http://www.conversationalinteraction.com/program

Looking forward to seeing some of you there! 

10 Tips on Increasing Customer Adoption of a Virtual Assistant

A while back, noHold published the infographic below titled, "Guidelines to Driving Self-Service Adoption." Artificial Intelligence, more specifically Virtual Assistants, have continued to gain popularity since this infographic was released, but these tips and tricks still apply today. 

We have come up with a few more ideas to increase adoption in addition to the ones mentioned in the infographic above. 

1. Add your Virtual Assistant to your community forum page. This is a great way for companies to quickly go live with a Virtual Assistant, and capture data from users that can improve the Virtual Assistant. It is also just another great channel to reach customers that are looking for answers.  
2. Pre-empt the live chat with your Virtual Assistant. Some of our clients have positioned their Virtual Assistants to be leveraged before a live agent is pulled in. To read more about pre-empting live chat with a Virtual Assistant, visit noHold.com.
3. Creating a more conversational experience between end users and Artificial Intelligence. Virtual Assistants should be able to handle multi-turn interactions, just like the nature flow of a conversation between humans. 

With almost two decades of experience in the Virtual Assistant industry, these are just some of the tips and tricks we have found worked for our clients to help increase customer adoption. If you would like more information on noHold's Virtual Assistant technology, feel free to contact us via our website, www.nohold.com.

Hey Google...How was CES 2018?

As with every new year, the world's most talked about tech show, CES 2018, has come to a close. 
One of the big trends this year at CES was Digital Assistants and Artificial Intelligence. In fact, Google was reported to have dominated the conference with their showcase of Google Assistant, Google Home devices, and free donuts.

Photo credit: techcrunch.com

With Google's success at CES, demonstrating all that their voice assistant can do, I thought it would be appropriate to demonstrate yet another capability of Google Assistant. Last year, noHold created a connector that makes it possible to easily put content on Google Assistant without being a computer genius. (The key word here being easy.)

1. Sign up for an Albert account at albertai.com. 
2. Create your own Albert (bot) via a Word document or Google Doc
3. Click one button to enable your bot to work on Google Assistant. 

It is that simple.
If you are interested in more information, feel free to contact us here.
Looking forward to seeing the trends we saw from this years CES emerge. 
www.nohold.com

The 6 Artificial Intelligence Conferences You Need to Know About

Photo Source

2016 has been an impressive year in the work of Artificial Intelligence (AI). AI is coming of age, and it is showing in all the conferences being held. Many of the top tech conferences are having a strong AI/chatbot presence, and others are holding conferences entirely about AI. Here is a quick look at some of these conferences in no particular order:

1) At the beginning of the year, Diego Ventura, CEO of noHold, attended the RE-WORK Virtual Assistant Summit in San Francisco. He participated in a discussion panel talking about how Virtual Assistants will improve our daily lives. To read more about this conference, click here.

2) IBM is putting on a conference all about Watson and AI called World of Watson 2016. Thought leaders in this space will gather to discuss all the great applications being made with AI. For more information on this conference, click here. 

3) Conversational Interactions Conference (formerly known as Mobile Voice) being hosted locally to us, San Jose, CA, is another event to look out for. At the beginning of 2017, executives to engineers will come together and talk about how the interaction with digital devices will be impacted with the use of AI

4) AI World Conference in San Francisco is coming up next month. This is the industry's largest conference focused on how businesses can harness the power of AI and machine learning in today's world.

5) Analyst firm, Opus Research, is hosting the Intelligent Assistant Conference 2016 will focus on companies embracing the movement to digital interaction through mobile-friendly bots.

6) O'Reilly AI Conference in New York, New York has speakers that work for tech giants such as Google, Facebook, and more coming to help others discover the real-world opportunities of applied Artificial Intelligence.

www.nohold.com