Friday, September 19, 2014

A Look Back at noHold's Top Stories of the Week: Sept. 15th-19th

Cheers to another great week, but before we leave the office for the weekend, here's a chance to look back at some of the interesting news posted this week. 

1. noHold recently celebrated its 15th birthday! Thanks to everyone for the kind wishes! 

Photo Credit: mercury-labs.com

2. Virtual Agent Tips and Tricks: Google Now Features Better than Siri? Better than Cortana?
There has been some heavy competition between Virtual Assistants in the news lately. Here, we talked about some of the lesser-known features of Google Now, and how it stacks up to Siri and Cortana.


3. "Outsourcing is not a new paradigm; in fact, many well-known and trusted brands leverage BPO vendors to successfully manage customer support, service, sales and more.

In order to drive productivity and efficiency, companies turn to BPOs. According to the infographic from INFINIT-O on the right, companies are increasing the amount they spend on outsourcing, while in-house spending is remaining relatively constant." 
Click on infographic to enlarge.

Photo Credit: mycustomer.com

Click the title 'The Benefits of a Virtual Agent for BPOs' to read the full blog.

Mobile phone user interfaces have been changing ever since the inception of the first cell phone. Mobile phones went from large, chunky devices, to tiny, basic devices. Now, smartphones are moving back toward larger screens, but with sleeker designs. Virtual Agent user interfaces have been adapting since their inception as well. From simple text on a DOS screen, to fully integrative, multi-pane U.I.'s with avatars and promotions. Check out this blog for more information on the progression of U.I.'s

Photo Credit: postris.com
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Thanks for taking the time to read about what has been going on with noHold within the last week.

I'll leave you with this truly innovative picture, and hope you have an enjoyable weekend! 

Future Payphones
Photo Credit: farnham.blogspot.com