A Look Back at noHold's Top Stories of the Week: Sept. 15th-19th

Cheers to another great week, but before we leave the office for the weekend, here's a chance to look back at some of the interesting news posted this week. 

1. noHold recently celebrated its 15th birthday! Thanks to everyone for the kind wishes! 

Photo Credit: mercury-labs.com

2. Virtual Agent Tips and Tricks: Google Now Features Better than Siri? Better than Cortana?

There has been some heavy competition between Virtual Assistants in the news lately. Here, we talked about some of the lesser-known features of Google Now, and how it stacks up to Siri and Cortana.

3. "Outsourcing is not a new paradigm; in fact, many well-known and trusted brands leverage BPO vendors to successfully manage customer support, service, sales and more.

In order to drive productivity and efficiency, companies turn to BPOs. According to the infographic from INFINIT-O on the right, companies are increasing the amount they spend on outsourcing, while in-house spending is remaining relatively constant." 

Click on infographic to enlarge.

Photo Credit: mycustomer.com

Click the title 'The Benefits of a Virtual Agent for BPOs' to read the full blog.

4.  Throwback Thursday: From Large Mobile Phones to Small Mobile Phones...and Back to Large?

Mobile phone user interfaces have been changing ever since the inception of the first cell phone. Mobile phones went from large, chunky devices, to tiny, basic devices. Now, smartphones are moving back toward larger screens, but with sleeker designs. Virtual Agent user interfaces have been adapting since their inception as well. From simple text on a DOS screen, to fully integrative, multi-pane U.I.'s with avatars and promotions. Check out this blog for more information on the progression of U.I.'s

Photo Credit: postris.com

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Thanks for taking the time to read about what has been going on with noHold within the last week.

I'll leave you with this truly innovative picture, and hope you have an enjoyable weekend! 

www.nohold.com

Future Payphones

Photo Credit: farnham.blogspot.com

A Look Back at noHold's Top Stories of the Week: Sept. 8th-12th

TGIF!! 

As another week comes to an end, lets take a look back at some of the exciting news that happened this week. 

1. noHold Participates in a Case Study with Partner, Rackspace. 

noHold's Product and Engineering Manager, Dario De Santis, had the opportunity to be involved in a case study with one of our partners, Rackspace, leaders in the managed cloud computing space. Here is a video of Dario explaining how Rackspace is an essential component for noHold products. 

2. Apple's Big Announcement: What Does This Mean for Siri.

On Sept. 9, 2014, Apple announced what they have been working so hard to keep a secret: the iPhone 6, iPhone 6 Plus, Apple Watch, and Apple Pay. With all these new devices there wasn't much talk about Siri. While Microsoft and Google further develop their personal virtual assistants for their smartphones, is Apple falling behind in this space? 

Photo Credit: pcmag.com

3. Tim Cook says, "People want to relate to their phones in a different way."

Photo Credit: businessinsider.com

"I think Siri has proven to us that people want to relate to their phone in a different way. Yes it can be broader and so forth, but we see unbelievable potential here. I think you're going to be happy with where it's going. We're doubling down on it." (wired.co.uk)

4. Throwback Thursday: From the First Internet Search Engine to Predictive Search.

Photo Credit: psdgraphics.com

Almost a quarter of a century ago, the first Internet search engine, Archie, was launched. Ever since then we have progressed to making searching more interactive and intuitive. Check out this blog to find out more about how search has improved over time. 

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Thanks for another great week all, we'll see you here next week! Have a great weekend.

www.nohold.com

A Look Back at noHold's Top Stories of the Week: July 21st-25th

Happy Friday! 
Here is a snapshot of noHold's top stories of the week. 

1. Meet Jibo, the first family robot to hit the market. Katie Couric interviews the woman who created this social robot, Cynthia Breazeal. Click here to check out noHold's perspective and the full interview.

Photo Credit: wearethefrontier.com

2. This weeks Virtual Agent tip...sharing coupons, promotions, and hot offers via a Virtual Agent. Offering coupons through the Virtual Agent encourages prospective buyers to make the purchase. 

3. A recent implementation is receiving great feedback from users. This Call Center Virtual Agent is reaching ratings of 91% effectiveness.     

4. [PRESS RELEASE] noHold Joins the LANDESK One Partner Program to Create the Next Generation Help Desk.  

We are very excited to announce our involvement with the LANDESK One Partner Program. Together we are working to bring smarter self-service to the Help Desk. 

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Thanks for sharing another great week with us! I'll leave you with this photo...

Photo Credit: cloudways.com

Enjoy your weekend!

www.nohold.com